We want you to be satisfied with your purchase from FA Enterprises LLC.
Returns
Customers may request a return within 30 days of delivery, subject to the conditions below.
To be eligible for a return, the item should generally be:
- Unused and in its original condition
- In the original packaging, when applicable
- Accompanied by the order information or proof of purchase
Some products may be non-returnable due to their nature or applicable restrictions.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. Include your order number and photographs of the item when requested.
Refunds
Once an approved return is received and inspected, we will determine whether the refund is eligible.
Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Unless the item is defective, damaged, or incorrectly shipped, the customer may be responsible for return shipping costs.
How to Request a Return
Contact us at support@faenterprisesllc.store with your order number and the reason for the return. We will provide further instructions.